The previous post referred to what we can do as consumers regarding loss credit cards and liability for all charges incurred on them.
Another step that might assist sometimes is to ask for full information regarding the use of the stolen cards. What we might want to find out is whether the retailers whose customers used the stolen cards have followed proper procedure. Some examples where this is not done -
a) the name on the card is obviously female but the only person using the card is a male;
b) the photo on the card (I believe Citibank and some other banks issued such cards) obviously does not match the spender;
c) the signature on the credit card slip is totally unlike that found on the back of the card;
An argument can be made that the retailer has been negligent, and perhaps should bear some of the loss. Consult your lawyer especially if the loss is major.
Another step that might assist sometimes is to ask for full information regarding the use of the stolen cards. What we might want to find out is whether the retailers whose customers used the stolen cards have followed proper procedure. Some examples where this is not done -
a) the name on the card is obviously female but the only person using the card is a male;
b) the photo on the card (I believe Citibank and some other banks issued such cards) obviously does not match the spender;
c) the signature on the credit card slip is totally unlike that found on the back of the card;
An argument can be made that the retailer has been negligent, and perhaps should bear some of the loss. Consult your lawyer especially if the loss is major.
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